How to contact us, you can contact us through the email address below. Our email address:support@volpam.com

Our after-sales guarantee period is one year, you can enjoy free after-sales maintenance service within one year after purchase.

Our after-sales prepaid logistics label is 25 days, when you receive our logistics label, please be sure to send your package within 25 days, if overdue, the second time to send the prepaid logistics label we will charge the corresponding logistics fee, thank you for your understanding and support!

Yes, purchase our products in the United States, it is free shipping, we will ship your order from our United States warehouse for you.

According to the different address, the logistics time of the product is different, which is divided into 3-7 days, 7-10 days.

After receiving your repair package, we will repair your scooter for you within 3-7 days, if you have special needs, you can contact us for urgent processing, we will try to arrange for you.

For newly purchased goods, please be sure to keep your packing box after receiving the package.

In order to safely charge the scooter, the system Settings do not allow it to be turned on.